What does customer service cost, and what can Nemma free up?
Enter how many emails Nemma should reply to, how much time you save per email and what an hour costs. The calculator shows the price of the plan that fits and how many hours are freed up.
- Recommended plan: the plan with the lowest total monthly price for your number of emails, that is, the fixed price plus extra AI replies at the unit price.
- Time freed up: number of emails times the minutes you save per email, divided by 60.
- Time value: the hours freed up times your hourly rate.
- Time value after price: the time value minus the monthly price. Time value ÷ price: the time value divided by the monthly price.
Only enter the emails Nemma should reply to - not your whole inbox. The numbers are an estimate based on your own figures, not an offer, and time freed up is not in itself a saved expense.
What the numbers do not say
The calculator is a calculation based on your own assumptions. Three things are worth remembering.
- Only enter the emails Nemma should reply to, not your whole inbox. Emails you answer entirely without Nemma cost nothing.
- Time freed up is not the same as a saved expense. It is time that you or your team can spend on other things.
- The numbers are an estimate based on your own figures, not an offer.
What the calculation looks like
With 800 emails a month, 4 minutes saved per email and an hourly rate of $30. The figures are calculated on the current prices and are an example, not a promise.
These are the plans behind the numbers
Every plan includes a number of AI replies. If you go over, extra AI replies are billed at a unit price.
An AI reply only counts once it has been sent to the customer. Drafts you do not send do not count. Extra replies are billed at your plan's price. All prices are in US dollars per month and exclude any applicable tax.
About the calculator
What should I enter in the emails field?
The number of emails per month you expect Nemma to write a reply to, and that gets sent. A draft you do not send does not count, and neither do emails you answer without Nemma.
Why does the calculator recommend that particular plan?
It picks the plan that gives the lowest total monthly price for your number of emails. You can choose a different plan in the calculator yourself and see the difference.
Is the time freed up the same as a saving?
No. Time freed up is time you can spend on other things. It only becomes a saved expense if you actually use fewer hours or avoid hiring. The calculator says so itself under the fields.
Are my numbers sent anywhere?
No. The calculator works in your browser, and the numbers do not leave the page.
How accurate is the result?
It is an estimate based on your own numbers and the current prices. Once you have used Nemma for a while, Insights shows your real numbers.
See it on your own emails
The calculation only becomes real once Nemma has written drafts for your own customers' emails. The first 5 days are a trial with up to 50 AI replies: a card is required at signup, but you are not charged until the 5 days are over.
Try free for 5 days